Account Deletion

To request deletion of your E2X Green One account and associated data, send an email to e2xinfotech@gmail.com from the email address registered on your account, with the subject line "Account Deletion Request". Include your registered phone number so we can verify your identity.

Once your request is verified, we permanently delete:

• •Your profile: name, email, phone number, and profile photo
• •Seller data: nursery details, business/tax documents, and product listings
• •Buyer data: saved addresses, wishlist, and cart contents
• •Account credentials and authentication tokens

Certain records are retained after account deletion where required by law or legitimate business need, and are not linked back to your deleted profile:

• •Order and transaction history, retained for accounting, tax, and dispute-resolution purposes
• •Records required to comply with applicable consumer-protection or tax regulations

We process account and data deletion requests within 30 days of verifying your identity, and will confirm by email once the deletion is complete.

Questions about this process can be sent to the same address: e2xinfotech@gmail.com.